We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cover seems good, didn't try it yet but package arrived damaged and product inside too, a real shame. honest store agreed to refund a part. think i will buy one extra.
Does not fit our car perfect since its a standard model but great for its function.
Great purchase. Our large puppy is more comfortable and the car stays clean, win-win.
Great cape! I advise! Everything is thought out to the smallest detail, very convenient and practical and for such a price! The only thing is the smell is strong (but immediately threw in the wash and everything is fine! Thank you store for fast shipping and great item
item was delivered fast. great products. no negative feedback from my customers. A++
I liked the hammock, the dogs too. Comfortable, does not slip on the seat. One dachshund, got out of it on the floor, but it's dachshund. I recommend the product and the store.
Thanks for good production! Fast delivery! ☺️ I like it very much.
The first impression is pleasant-sewn like a good one. There are doubts about the durability of the mesh insert in the center of the hammock-let's see how it behaves in the process of operation. Sizes suitable for datsun mi-do, but straps supporting sidewalls are short-if fastened for both ears of these sidewalls, which is not critical, when used. Arrived quickly enough-17 days from the moment of payment to nizhny novgorod. I will add feedback a month after use.
Beautiful waterfichte back seat upholstery. Holds the lot in the back of the car a lot cleaner after bosbezoek with the dogs. Called a pity that the middle back section of gauze is. This had they should doortrekken in same waterproof fabric.
quick shipping, product as described. thanks
Sent quickly, finished quickly. The dog is happy, the material is excellent. At camry the village is good.
The product came very fast!
Just a cool cape. There is no smell, i came to krasnoyarsk for two weeks about. I advise everyone, she is worth her money. We often take a dog with us and therefore We already had one single-layer cape, which quickly came into disrepair, all the locks flew out and broke, the wool was everywhere in the cabin. But this is just cool, i was worried about the grid, but even it inspires confidence, it is rubberized, everything is done on conscience, it will not rub on the seat, for me it is important, since my dog does not like to sit in one place quietly, and the wool by the way is easy to shake, which is also important for me. After the weekend i will add my feedback, check her how good she is in use.
Awesome thank you!!
Excellent double hammock, durable, all stitched, i'm delighted!
It came well packaged, it's just the same. I arrive almost a month, only the time the store put up was not 60 but less time and the delivery was confirmed before he got here. But everything in excellent condition, highly recommended to the seller, it is only left to use in the car, i'll make a description later when used.
Everything is fine, on lancer 9 came up. Less problems with wool, the purchase is necessary, if you often take a dog with you
Ordered 24.05 received 15.06, of course our mail as always failed 20 minutes searched first by name, then another 10 by track number, but the expectation was worth it, the long-awaited purchase was found and given! The package was a little torn (photo attached) but all whole) the cape itself is not bad, the smell is almost no, apparently because of the torn package)) although with tracking there were problems and the dispute was already open, the store certainly did not agree and i myself wrote to him that i will go to the post office and if i get it, i will cancel the dispute! Everything ended safely) on kia rio 14g sits not bad, well, it could have been centimeters by 5 less, but this is nonsense, the order is happy unambiguously, thanks))