We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The description corresponds. the weight holds, but the lungs will have to work, well, or pump.
Only tried at home so far, mat is not leaking air. Looking good and comfortable.
Not sure how durable this will be, but it was very light and compact and surprisingly comfortable.
Great product. Quickly sent, quickly delivered. The product corresponds to the description. The store is responsive, i recommend to cooperation. I'm happy. Excellent product. Fast forward, quickly delivered. Goods match the description. The seller is sympathetic, i recommend to cooperate. I'm satisfied.
Goods as described on website. It's a well made product which when properly inflated is very comfortable .Very pleased with the purchase, good value for money.
Delivery is bad. Delivery is possible at a time when i work at a different address. Change the shipping company
fits the description,haven't tested it yet.seems promising.
A good, comfortable, uninsulated sleeping mat with an attached pillow. Seller is honest, helpful, and has excellent communication skills! I would gladly purchase from this store again, and recommend this inflatable mattress (with reasonable care to prevent punctures on your part).
The product is very beautiful, 30sn also inflates with breath, it does not miss air while inflating because it is two-stage plug, while lowering the air when removing the inside temple, it empties the air immediately. It felt very comfortable. Outside have not yet tried but comfortable ettireceğini think. I recommend it.
Lightweight is all I need. Can be noisy when sleeping on.
Great shipping time. It looks like good.
Ordered delivery from russia, the total of 8 days on the way to crimea. The mattress itself is excellent, there is nothing to complain about, it looks good, the size is measured, everything corresponds, my weight is 107 kg, keeps confident. During the night i lowered quite a little, just became a little softer, it makes sense to smear the valve with silicone, by the way the valves themselves are good. In the kit there are patches in the form of a label on the case. My money is definitely worth it, in the campaign on may i will sleep in comfort) look at the reviews on my channel fokinchina (just forget the search engine). All good!
Ultra-speed delivery to st. petersburg. Ordered on march 31 and april 2 the courier called Corresponds to the description On my average growth is normal. One valve in the legs, the other in the headrest. Inflates well.
Seems to be confortable. Very easy and fast to inflate. Also to deflate and put in the pounch.